Last Updated: 08/12/2025 Website: https://thcdirectory.co.za/
- Introduction
THC Directory (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, strictly in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and the Promotion of Access to Information Act 2 of 2000 (“PAIA”).
By using our website, you consent to the data practices described in this policy.
- Information Officer
For the purposes of POPIA, the Information Officer is responsible for ensuring compliance with the Act.
Email: [email protected]
- Information We Collect
We collect both “Personal Information” and “Non-Personal Information.”
3.1. Personal Information We may collect personal information that you voluntarily provide to us when you register an account or create a business listing. This includes:
Identity Data: Name, surname, or username.
Contact Data: Email address, telephone number, and physical location.
Business Data: Business name, trading hours, and business descriptions.
Financial Data: If you purchase a premium listing, payment information is processed by our secure third-party payment gateway. We do not store your credit card details on our servers.
3.2. Publicly Visible Information (Directory Listings) Please note that by submitting a business listing to THC Directory, you acknowledge that the contact details provided for that business (e.g., business phone number, address, and email) are intended for public display to facilitate the directory service.
3.3. Technical Usage Data We automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
- Purpose of Collection (Why we need your data)
We use the information we collect for the following purposes:
Service Delivery: To publish your business listing and allow users to find your services.
Account Management: To manage your account, registration, and listing updates.
Communication: To send you administrative information, such as updates to our terms, policy changes, or renewal notices.
Security: To protect our website and users against fraudulent or illegal activity.
Legal Compliance: To comply with applicable laws and regulations in South Africa.
- Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:
Service Providers: With third-party vendors who perform services for us (e.g., hosting services, email delivery, payment processing). They are bound by confidentiality agreements.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or SAPS).
- Security of Data
We have implemented reasonable technical and organizational measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet is 100% secure. - Your Rights Under POPIA
As a data subject, you have the following rights:
Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You may request that we correct or update any of your personal information that is inaccurate.
Right to Deletion: You may request that we delete your personal information, subject to certain legal retention requirements.
Right to Object: You may object to the processing of your personal information for reasonable grounds.
To exercise any of these rights, please contact our Information Officer at [email protected]
- Cookies
We use cookies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can choose to set your browser to refuse cookies, but some parts of the website may not function properly without them. - International Transfers
If we use service providers (like hosting servers) located outside South Africa, we ensure that the recipient country has data protection laws similar to POPIA or that a binding agreement is in place to protect your data. - Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. - Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
THC Directory Email: [email protected] Website: https://thcdirectory.co.za/